VC Poker Overview
Victor Chandler website is a product of the Victor Chandler Business and other associated companies. They started business in 1946 and since then have been steadily growing. Their main brand VC has casino, sports betting and poker; this last one gaining more recognition each day. VC Poker offers games in twelve languages. They are not open to US players; they provide service mostly to European customers. However, US customers can have accounts at all IPoker Network skins. Their only country limitations is for players from Antigua & Barbuda, Curacao, Gibraltar, Mohawk Territory and Kahnawake. The stability of the poker room software is pretty good. They have frequent and quality bonuses and promotions with a great site layout.
As one of the most trusted and established sportsbooks online, Victor Chandler, provides service for 160 countries in 12 languages. Their gaming interface is smooth, and very logical to use. They offer a lot of security when you want to claim your winnings, since they can handle huge volumes, so financial transactions are very secure. Their customer support is outstanding. In general, VC offers a good poker room if you are also interested in casino and sports betting, since the transition is very understandable. However, the options and diversity on poker games are a bit limited.
At VC Poker they are committed with security and they offer easy payout and deposit methods. Among the industry, they have outstanding time frames for cashing out your winnings and clearing bonuses. They are great at managing accounts in different currencies and e-wallet services in general. The website features useful tools help you decide which is your best banking option, based on geographical region and jurisdiction.
Even though the iPoker network does not allow U.S. players, poker rooms such as Carlos Poker, Poker Ocean and Poker770 are recuperating fast due to a high influx of European players.
VC Poker has several poker bonuses to choose from. Players can choose a poker bonus that matches your deposit or a no deposit poker bonus. VC Poker has regular reload bonuses through out the year.
VC Poker Game Features
This poker site offers an interesting choice of games such as Omaha, Texas Hold’Em, Omaha Lo/Hi, Badugi and 7 Card Stud. Their rake percentages are standard. They have an interesting promotional feature: “Player of the Month”. You can vote for your favorite player, even you can actually vote for yourself; the winning player receives $100. Also they have a refer-a-friend program where you enter a prize draw with a prize pool of $200.
VC Poker has a good player volume. They advertise considerably in British media, which pushes player traffic constantly, regularly and considerably.
Probably a major drawback is that they do not have 7-card stud, when they are not at peak time, which can have a major effect on the game traffic. Traffic seems to be concentrated to Texas Hold’em games and the tournament areas.
You can find many free game tables at VC Poker and a good poker school so that new beginners can test the site and improve their skills. This encourages new beginners to join the real money tables so there is a lot of action at the low limit tables. However, when tournaments get crowded at higher limits, they tend to get difficult and jackpots tend to accumulate. So on lower levels you will find less skilled players than on the higher limit levels.
VC Poker has an excellent VIP program which awards the frequent player of their site. You need to maintain a monthly average to keep a certain status (they have a chart on their website with the average and their corresponding VIP levels). Those averages are based on action of the most recent two months. Also those VIP levels will make players be able to clear bonuses faster, by accumulating bonus points. You also can exchange those points for live tournaments. They visibly post all game rules, tournament schedules and tournament policies. They offer daily freerolls as well as seasonal. A $50 daily freeroll is offered and also multiple for players in their first 90 days of joining the site.
VC Poker Software Features
VC Poker uses Tribeca Tables software, which offers extensive support to many casinos. Although the software had many glitches, it offers considerable features. The software allows the player to develop and choose the most suitable feature and play his/her games accordingly. There is a big options menu that lets you make the table exactly how you want it to be. However, the sound effects are not at all appealing.
Among some features they offer: Announce a Table, which puts a general announcement so players can join you at your table -soon you can have your table populated with players; and Find a Player (which allows you to track a player and see where they are currently playing)
The software runs smoothly, and they provide quality poker. As pioneers of the poker room aggregator they have developed a highly successful online poker room that provides enormous liquidity, strong retention schemes, real poker community features and very sophisticated anti-fraud and collusion tools. VC Poker software is compatible with poker tracker software as well.
Although the software provides a fast and functional experience, when it comes to hand history, if you request ten only one is sent and the lobby is a bit slow to update. VC Poker uses a 128-bit encryption and a Secure Socket Layer (SSL) to secure games and financial transactions. This site is committed to providing the safest online poker environment in the industry. They also use Thawte certificate to offer secure communications by encrypting all data to and from the site.
VC Poker Support
VC Poker provides a three way customer service support: e-mail, phone and chat. They have a fast average response time and 90% of the time their responses are accurate and really help you sort out the situation. Responses are easy to understand and pedagogical; they really indicate what to do, i.e. how to proceed. Quality of the responses is excellent. Also their live chat support actually works (some sites advertise it and it never works or no host is ever available).
All three methods of support and inquiries are available 24/7. The customer support agents provide instant answers with good quality and a Frequently Asked Questions (FAQ) section is available and also helpful.
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