After over two months of investigation, UltimateBet has finally issued a statement confirming the existence of a software flaw that allowed an extensive fraud to take place.
Following accusations from high stakes players who felt they had been the victims of fraud, UltimateBet released an interim statement in March and launched an extensive investigation in cooperation with the Kahnawake Gaming Commission and several third-party experts. The investigation concluded that there was indeed a software flaw that allowed certain accounts to access live hole card information. This hole in the software has apparently existed long before UltimateBet came into the hands of its current owner, Tokwiro Enterprises, who did not become aware of it until January 2008.
UltimateBet’s statement stresses the following points:
- Security measures have been updated and the software has now been rid of any flaws that would allow unfair play.
- All affected customers (meaning anyone who lost money to any of the cheating accounts) will be refunded in the next few days.
- Legal options are being reviewed to take action against the perpetrators.
The Company declared in the statement, "We would like to thank our customers for their patience, loyalty and support, as well as for their understanding that we are doing everything we can to correct this situation. The staff and management of UltimateBet are fully committed to providing a safe and secure environment for our players, and we want to assure customers of our unwavering resolve to monitor site security with every resource at our disposal."
Tokwiro Enterprises is also investing in a state-of-the-art Security Center, which will be launched in 6-8 weeks and will be used both in Absolute Poker and UltimateBet to enhance current security measures.
The complete statement released by UltimateBet can be read here.
