Poker Heaven Overview
Part of the Boss Network, Poker Heaven is a huge poker room in Europe. Though it has not being around for long, it has good reputation. It is the only site where you can play in online games that are broadcasted on live television through the UK. Due to the popularity of the TV broadcasts it is growing at a fast pace.
A Poker School is offered and a neat aspect of the website is that there is a full community with a very active forum so that you can improve your game.
Poker Heaven provides and delivers what a serious poker player is looking for: an enjoyable playing experience. The games are loose, the software is excellent and traffic is constant to find just about any poker game or table you wish. It has all the basic stuff very well catered: a decent selection of games, good software, convenient banking options and super soft competition.
Poker Heaven claim they are committed with delivering ethical and responsible gaming, and providing the highest standards of excellence in customer care. However, there is no responsible gaming info page or a landing page to request help when excessive gambling happens.
They share the same player base and software platform with all the other skins on the Boss Media Network, so if you have played at sites such as Canada Poker or Celeb Poker, you will feel right at home.
Poker Heaven Game Features
Poker Heaven offers Texas Hold’Em, two variations of Omaha, Hi and Hi/Lo, Seven Card Stud, Five Card Draw and Five Card Stud. This last one is an innovation in the industry that most sites don’t have, and it is an all time favorite.
They are a strong site for tournaments; offering the British Poker Open, World Poker Tour, WSOP and EWSOP qualifiers, plus real money tournaments going all day long. Freerolls and guaranteed tournaments are also offered so the variety is always good.
As a result of the TV coverage from the Poker Channel there are a lot of first time players that want to try, so you will find tons of newbies at Poker Heaven. It is fish heaven. Most players will find competition soft; also a great advantage is that during prime time in US, you can have a lot of loose games with very, very soft competition, a great way to build your bankroll. Aside from these facts, fish is also due to the players coming from casino to try out poker. It is one of the fastest growing rooms. During European daytime you can find an average of 3,500 players online. The waiting time to find a table is minimal; because players range from lower limit stakes to the higher ones, so tables and tournaments are always populated.
Player traffic is solid and there are always players, with 10,000 at peak times. It is more than enough to find any table you want and the casino and sportsbook players keep coming.
An interesting aspect of the site is that you can even expect traffic even at graveyard shifts, mostly due to the popularity of the TV coverage that Poker Heaven receives.
The bonuses are easy to clear with a release rate of $10 for every $30 of rake generated. Currently there is a $200 bonus incentive, which has the advantage that you can play any limit raked hands so it will come rather quickly, making it one of the loosest bonus around.
Poker heaven also offers a $200 Daily Freeroll, registration opens at 4 pm every night and the tournament starts at 6 pm. They have a $300 Rookie Freeroll, which is given to new players when they make the first deposit and play one raked hand.
Poker Heaven’s VIP program is very competitive; it awards players with cash into their accounts every month, according to the number of raked hands they have played.
Poker Heaven Software Features
The Poker Heaven software is part of Boss Media software, which makes it trustable and easy to use. The playing experience is smooth; the interface is not complicated or overdressed, but clear and simple. Graphics are slick and clean. The software is functional and playable at a good speed. The lobby info is pretty good and speed for multi-tabling is great. Poker Heaven has effective software; with functions easy to understand, almost designed for the new poker player. It offers a lot of sorting and filtering options so that you find the game or tournament you are interested in. Poker Heaven also has filters for nationality, so that you can only play at British tables, or other; these tables are flagged with colors of that specific nation. The juiciest tables are often the ones that have non US currencies, and you can watch the exchange rate at all times.
Poker Heaven has extra features that include 5 players Sit-n-Go’s, currency specifications, 5 Card Draw, player notes and the Poker Heaven TV. Tables have great speed, just exactly what is needed: not too slow or too fast
Poker Heaven ensures a very secure financial system. They are operated by Webdollar, which is a prestigious and respected brand name system among the industry. Also they scan collusion at all times so you can be assured that when you play there are no cheaters around.
Poker Heaven Support
Poker Heaven offers customer support via telephone and e-mail. The telephone option is not provided via a toll free number, which can be highly inconvenient. Support is offered 24 hours and email responses are fast and assertive. Customer service representatives are very knowledgeable and they provide a very high level of service.
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